ace 67 Terms Conditions — What Applies to Your Account
These terms set out what ace 67 expects from you and what you can expect from us — covering account access, transaction records, and how you use the lobby. Availability and access depend on your local law and eligible region, so read through the sections that apply to your situation.
Account & Access Rules
Nagad & Rocket Transactions
Session & Wallet Conduct
Policy Updates
POLICY FOUNDATION
How These Terms Govern Your Use
By opening and using an ace 67 account, you confirm that you have read and accepted the terms set out on this page. These terms form the whole agreement between you and the platform for your use of the lobby, your wallet, and any transactions you initiate. We may update these terms when the platform changes — when that happens, we will post the revised version here and the updated date will reflect the change. Continued use of your account after an update means you accept the revised terms. Access to the platform depends on your local law and the eligible regions we support. It is your responsibility to check that accessing and using the platform is lawful where you are. We do not represent that the content or services on this site are appropriate or available in every location. If you are in a region where use is not permitted, do not open an account. Your payment activity through Nagad, Rocket, or bKash creates transaction records visible in your account wallet. Those records are part of your account history and are subject to the terms here. Any dispute about a transaction should be raised through the support route described in this policy before escalating elsewhere.
Nagad
Nagad transaction records
Rocket
Rocket wallet history
bKash
bKash deposit entries
Account Wallet
Full wallet ledger access
COVERAGE SCOPE
What These Terms Cover and What They Do Not
These terms apply specifically to your ace 67 account, the transactions you initiate through it, and how you interact with content on this site. Some things fall clearly inside this policy; others sit outside it and are governed separately or by a third party. Understanding that boundary helps you know where to go when a question comes up.
Account Access
Login, session activity, account details, and wallet balance all fall inside this policy. When something in your account does not look right, this policy and the support section below are where you start.
Transactions
Deposits and withdrawals made through Nagad, Rocket, or bKash are covered here. The transaction record in your wallet is the reference point for any query. Processing times depend on the payment rail, not this platform alone.
Site Content
Game titles, lobby pages, and promotional notices published on this site are covered. We make updates to content at our discretion. Content accuracy is maintained by us; outages or temporary unavailability are not a breach of these terms.
Third-Party Services
Game studios, payment operators, and any linked external services operate under their own terms. We are not liable for how those third-party services perform. If an issue originates on their side, their own policy applies.
YOUR ACCOUNT RIGHTS
What You Can Do Under This Policy
These terms are not one-sided. Under this policy, you have concrete actions available to you when something needs checking or correcting. Your account area shows your full transaction history — that is your first reference point for any payment or session question. If a detail in your profile is wrong, the account settings page lets you update contact information and wallet details directly. For anything that cannot be corrected through self-service — a disputed transaction, an access problem, or a question about how a rule applies to your situation — our support team is the right next step. You can reach us through the channels listed in the support section below. We aim to respond to policy questions with the information you need to understand your position. You are also entitled to ask us to close your account; the account closure process starts from within your account settings or via the support route.
Review Your Records
Open the account wallet page to see a complete log of deposits, withdrawals, and session activity. Nagad, Rocket, and bKash entries are all listed there with date and amount.
Correct Account Details
Go to account settings to update your registered contact details or wallet information. Some fields may require identity verification before the change takes effect.
Raise a Policy Question
If you are unsure how a specific rule applies to your account, send a message through the support contact route. Reference your account and the specific term you are asking about.
Request Account Closure
You can ask for your account to be closed at any time. The request can be submitted through account settings or by contacting support directly. Outstanding wallet balances are settled before closure is finalised.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about these terms, a transaction record, or your account access, use one of the contact routes below. We handle policy queries through the same support paths as general account help — there is no separate legal department form to fill in. Describe your question clearly and include your account reference so we can pull up the right records.
Live Chat
Open the chat widget from any page on the site while signed in. For terms and account questions, select the account or billing topic when prompted.
Email Support
Send your query to the support email address listed on the contact page. Include your account username and the specific section of these terms your question relates to.
Account Help Centre
The help centre linked from your account dashboard covers common policy questions with step-by-step answers. Check there first before raising a direct support request.
HOW WE HANDLE DATA
Data, Cookies, Security and Retention
Your information and transaction history are stored securely and used only to operate your account and provide the services described on this site. We do not sell personal account data to third parties. Cookies on this site are used for session management and basic site functionality — you can adjust cookie preferences through your browser settings, though some features may not work correctly without session cookies enabled. Account records, including your Nagad, Rocket, and bKash transaction logs, are retained in line with standard operational and legal requirements. If you want to know what data we hold on your account, or if you want to request a correction, raise it through the support routes in the section above.
Account Security
Your account is protected by password and, where enabled, additional verification. Keep your login details private. If you suspect unauthorised access, contact support immediately through live chat or email.
Cookies
Session cookies keep you signed in and allow the lobby to function correctly. Analytics cookies are used to understand site performance. Adjust your preferences from your browser or via the cookie notice on the site.
Data Retention
We keep account records and transaction data for as long as your account is active and for the period required under applicable obligations. On account closure, we follow the retention schedule set out in our privacy policy.
Requesting Changes
To request a correction to your account data or ask what information we hold, contact support with your account details. We will confirm the steps required and the expected handling time.
TERMS FAQ
Terms & Conditions — Common Questions
These are the questions we hear most often about how these terms work in practice. If your question is not here, the support routes in the policy contact section are the right next step.
When do these terms apply to my account?
These terms apply from the moment you open an ace 67 account and continue for as long as your account remains active. Every session you start, every deposit you make through Nagad, Rocket, or bKash, and every withdrawal you request is governed by the version of these terms in place at that time.
How will I know if the terms have been updated?
When we update these terms, the revised version is posted here with an updated date at the top of the page. Continuing to use your account after an update is posted means you accept the new version. We recommend checking this page if you have not visited in a while.
Can I use ace 67 from anywhere in Bangladesh?
Access depends on your local law and the eligible regions we support. It is your responsibility to check that using the platform is lawful in your location. We do not confirm that the service is available or permissible in every area, and access may vary.
What should I do if a Nagad or Rocket transaction looks wrong?
Open your account wallet page first — the full transaction log is there with date, amount, and method. If something does not match what you expected, raise it with support through live chat or email. Include the transaction date and the amount so we can check the record quickly.
How do I request that my account is closed?
Account closure can be requested through your account settings page or by contacting support directly. Any remaining wallet balance is settled before the closure is completed. Once closed, transaction history is retained for the period required under our data retention schedule.
Who do I contact if I disagree with how a term is being applied?
Send a message to support through the email or live chat route and describe the specific term and situation. Include your account reference. Our team will review the position and respond with the relevant policy reasoning. Raising it through support is the required first step before any further escalation.