ace 67 Privacy Policy: How We Handle Your Information
ace 67 collects only the information needed to run your account, process your Nagad and Rocket transactions, and keep your session secure. This policy explains what we collect, how we use it, and what choices you have — access and eligibility depend on your local law and the regions where this service is available.
Account data handled with care
Nagad and Rocket transaction records
Your right to review and correct
Contact us to raise any data question
POLICY SCOPE DETAIL
What We Collect and Why We Collect It
When you open an account on ace 67, we collect the information you provide during registration: your name, contact details and the wallet identifiers linked to your Nagad or Rocket account. Each time you deposit or withdraw through these local payment rails, a transaction record is generated and stored against your account profile. We also collect device and session data — browser type, IP address and session timestamps — to detect irregular access and keep your account from being used without your knowledge. We do not sell this information to third parties. We share it only where required to process a payment you have authorised, to comply with a lawful request, or to investigate a reported account problem. Cookies and similar tracking tools are used on the site to remember your session state and restore your last lobby position when you return on the same device. You can clear these through your browser settings at any time. Retention periods vary by data type: payment records are kept for the period required under applicable financial rules; session logs are shorter. All retention is subject to the law and eligible region rules that apply to your access.
Nagad records
Every Nagad deposit and withdrawal linked to your account is logged and held for the retention period required under applicable rules.
Rocket records
Rocket payment references are stored against your account wallet so you can review your transaction history from the account area.
Session data
Device type, IP address and session timestamps are recorded to protect your account from unauthorised access attempts.
Cookie data
Session cookies restore your lobby state on return visits. You can clear or block them through your browser settings without losing your account.
INSIDE AND OUTSIDE
Where This Policy Applies and Where It Does Not
This policy covers your ace 67 account directly — from the moment you log in through email to the moment you close your session. It applies to data generated on this domain, including the games lobby, account wallet and any support contact you send through our published channels. It does not extend to third-party sites you may reach through a link, or to the data practices of payment providers like Nagad and Rocket, whose own terms govern how they store and process your wallet details. Understanding that boundary helps you know where to raise a question.
Account access
Login sessions, profile fields, password changes and device records on this domain fall inside this policy.
Transactions
Payment data we hold on our side is covered here. Your Nagad or Rocket wallet terms govern how those providers handle their own records.
Site content
Game lobby data, session history and in-account communications we generate are within scope of this policy.
Third-party services
External links, payment provider portals and any service hosted outside ace 67 operate under their own privacy terms, not this one.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have four practical actions available to you at any time. First, you can review the data we hold: open the account settings page on ace 67, where your registered contact details, linked wallet identifiers and recent transaction records are displayed. Second, if any detail is wrong — a contact number, an email address, or a wallet reference — you can correct it directly from that same settings screen by following the fields shown there. Third, if you want to understand what data we hold beyond what the account screen shows, you can send a written request through our support contact route and we will respond based on what applicable rules require. Fourth, if you believe something in this policy has not been followed, you can raise it formally through the support channel; we will acknowledge the question and handle it according to the process described in the support section below. These actions do not depend on your device type — the account settings page works on the same mobile browser you use for the lobby.
Review your records
Open account settings from the lobby menu to see your registered details, Nagad and Rocket wallet references and recent transaction log.
Correct account details
Follow the editable fields in account settings to update contact information or wallet identifiers. Verification steps are shown on that screen.
Request a data summary
Send a written request through our support route. We handle it according to the rules that apply in your eligible region.
Raise a concern
If you believe this policy has not been followed, contact us through the published support channel and we will acknowledge your question directly.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how your data is handled, or want to act on any of the rights described above, use one of the contact routes published on this site. We do not list contact hours or response targets we cannot stand behind, so we keep this section to the channels we can verify as active.
Email support
Send your data or privacy question to the support email address shown in your account area. Include your registered contact detail so we can locate your record.
Live chat
The live chat widget on the site connects you to the support team. Use it to ask a privacy question or start a correction request during available hours.
Account help page
The help section of your logged-in account lists current contact options and the process for submitting a data request or correction.
HOW WE HANDLE DATA
Our Approach to Data Handling and Account Security
Every part of this policy is shaped around what a returning member using a mobile device in Bangladesh actually needs to verify: that their payment records are intact, that their account details are accurate, and that they have a clear route to raise a question if something does not look right. We do not make abstract security claims we cannot evidence here, but we can describe the concrete practices in place.
Payment record retention
Nagad and Rocket transaction references are retained for the period required by applicable financial rules. You can view them in the account transaction screen at any time.
Cookie and session handling
Session cookies maintain your lobby state between visits on the same device. Clearing browser data removes them. No marketing profile is built from session data alone.
Account security steps
Login is protected by the credential and verification steps shown on the account screen. If you suspect unauthorised access, change your password immediately and contact support.
Policy updates
When this policy changes in a material way, we update the version date shown at the top of this page. Continued use after an update is posted means you have seen the revised terms.
COMMON DATA QUESTIONS
Privacy Policy Questions We Hear Most
These are the questions about data handling, account records and contact rights that come up most often. If your question is not covered here, use the support channel described above.
What personal information does ace 67 hold about my account?
We hold the registration details you provided, your linked Nagad or Rocket wallet identifiers, login session records and your transaction history. You can see most of this in the account settings and transaction screens when you are logged in.
Can I see my Nagad and Rocket transaction records from my account?
Yes. The transaction history screen in your logged-in account shows payment references for deposits and withdrawals processed through Nagad and Rocket. If a record looks wrong, you can raise a correction request through support.
How do I correct a mistake in my registered account details?
Open account settings from the lobby menu and follow the editable fields shown there. For details that cannot be changed directly on screen — such as a linked wallet number — send a correction request through the support channel with your registered contact detail.
Does ace 67 share my data with third parties?
We share data only where necessary to process a payment you have authorised, to respond to a lawful request, or to investigate a reported account problem. We do not sell your data. Payment providers like Nagad and Rocket handle their own records under their own terms.
How do cookies on this site affect my privacy?
Cookies on ace 67 are used to maintain your session state and restore your last lobby position on return visits. They are not used to build an external marketing profile. Clear or block them through your browser settings at any time without losing your account data.
What should I do if I think my privacy rights have not been respected?
Contact us through the published support channel — email or live chat — and describe the concern. We will acknowledge your message and handle it according to the process and rules that apply in your eligible region. Access to certain remedies depends on local law.
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