ace 67 operates under a defined set of terms that govern how your account, transactions, and site access work. Availability of our services depends on your local law and eligible region — read this page to understand what applies to you.
Account Access Terms
Nagad & Rocket Transaction Policy
Jurisdiction-Dependent Access
Data Handling Rules
JURISDICTION AND SCOPE
Our Policy Position for Bangladesh
These terms apply to anyone who accesses ace 67 from Bangladesh or uses any account, wallet, or transaction service connected to this platform. Whether you are depositing through Nagad, completing a Rocket transfer, or reviewing your account wallet history, the terms on this page form part of the agreement between you and us. Access to our services is subject to your local law and the eligible regions in which we operate — we do not represent that all features are available in every jurisdiction, and you are responsible for confirming that your use is permitted where you are located. We may update these terms when required by changes in operating conditions; updates are posted here and take effect on the date shown. If you have an active session or an open transaction via Nagad or Rocket at the time of any update, your continued use after the effective date means you accept the revised terms. Where a section conflicts with a separately published rule — such as a payment-specific notice in your account area — the more specific document takes precedence for that topic. For questions about what version applies to your account, contact our support team through the route shown in the support section below.
Nagad
Nagad transactions are subject to these terms plus any limits shown in your account wallet area.
Rocket
Rocket transfers fall under this policy; your account history reflects each completed transaction.
Account Wallet
Your wallet record is the primary reference for any transaction dispute or account review.
Local Law
Access depends on your local law and eligible region; confirm permitted use before proceeding.
WHAT THIS COVERS
Inside and Outside This Policy
Not every aspect of your experience on ace 67 falls under the same ruleset. This section maps what this policy covers directly, what it covers partially, and what sits outside it entirely — so you know where to look for the answer you need.
Account Access
Covered fully. Login, session management, account verification steps, and eligibility rules are all governed by these terms. If your access is restricted due to region or local law, this policy explains the basis for that decision.
Transactions
Covered. Deposits and withdrawals processed through Nagad, Rocket, or bKash are subject to these terms plus any payment-specific conditions shown at the point of transaction in your account area.
Site Content
Covered in part. Game availability, lobby content, and promotional materials are governed by these terms, but individual studio rules — for titles from Spadegaming, CQ9, Habanero, PlayStar, or Joker — may carry separate game-level conditions.
Third-Party Services
Outside this policy. Payment processors, mobile wallet providers, and network operators run under their own terms. We are not responsible for conditions set by Nagad, Rocket, or bKash as independent services.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You hold specific rights in relation to how your account data and transaction records are held and used. Reviewing your records is straightforward: open your signed-in account area and navigate to the transaction history section, where every Nagad deposit, Rocket transfer, and wallet movement is listed with its date and status. If you spot an error — a duplicate entry, a mismatched amount, or an incorrect account detail — you can raise a correction request directly through the support contact route shown on this page. We review submitted correction requests against the transaction record on file and respond through the same channel. You also have the right to ask what account data we hold and to request that records linked to a closed account be handled according to the retention terms set out in our data section. These rights do not override obligations we hold under applicable law, which may require us to retain certain transaction records for a defined period regardless of your request.
Review Your Records
Navigate to transaction history in your signed-in account. Every Nagad and Rocket transaction is listed with its date, amount, and status — no separate request needed.
Correct Account Details
Submit a correction request via the support route below. We cross-check against the transaction log and confirm the outcome through the same channel you used.
Ask What We Hold
You can ask what account data is associated with your profile. Send the request through live chat or email support and we will respond within the timeframe shown in the support section.
Request Data Handling After Closure
For closed accounts, you may request how residual data is handled. Statutory retention requirements may apply regardless of the request, and we will tell you which records those cover.
POLICY CONTACT ROUTES
How to Reach Us on Legal Matters
For any question about these terms, your account rights, or a specific transaction covered by this policy, use one of the published contact routes below. We do not handle policy disputes through social channels.
Live Chat
Open the chat widget from any signed-in page. Use this for account access questions or to flag a transaction you want reviewed under these terms.
Email Support
Send your policy question or correction request to the support address shown in your account settings. Include your account reference and the transaction date for fastest handling.
Account Help Centre
The help section in your signed-in account lists published answers for common policy questions including data requests and wallet transaction disputes.
DATA AND ACCOUNT SECURITY
How We Handle Your Information
Your account data — including wallet history, transaction records, and login activity — is held under the data handling framework described in this section. We use it only to operate your account and to meet legal obligations that apply to our platform.
Data Use
Account and transaction data is used to operate your wallet, process Nagad and Rocket payments, and meet any legal reporting obligations. We do not sell or share your data with third parties outside these defined purposes.
Cookies
We use functional cookies to keep your session active and preference cookies to remember your lobby settings. You can manage cookie preferences through the notice shown on your first visit or in your browser settings.
Retention
Transaction records are retained for the period required by applicable law. Once that period passes, records tied to a closed account are deleted or anonymised. You can ask about specific retention periods through the email support route.
Requesting Changes
To request a correction, deletion, or data export, contact us via live chat or email with your account reference. We confirm receipt and provide a response through the same channel within a reasonable timeframe.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
These are the questions we see most often about how our legal terms work, who they apply to, and what you can do under them.
Do these terms apply to me if I am in Bangladesh?
Yes, if you access ace 67 from Bangladesh, these terms apply to your account and any transactions you make. Availability of specific features depends on your local law and the eligible regions we serve — confirm that your use is permitted before proceeding.
What happens to my Nagad or Rocket transaction records?
Every Nagad deposit and Rocket transfer is logged in your account transaction history. We retain those records for the period required by applicable law. You can review them any time from your signed-in account, and raise a correction request if something looks wrong.
How do I ask what personal data ace 67 holds on my account?
Send a data request via the email support address listed in your account settings, including your account reference. We will confirm what information we hold for your profile and explain how it is used, within a reasonable response timeframe.
Can I ask for my data to be deleted?
You can request deletion of data that is not subject to a legal retention requirement. Some transaction records must be kept for a defined period under applicable law. We will tell you which records those are and handle the rest according to your request.
What should I do if I spot an error in my account details or transaction history?
Use live chat or email support and include your account reference, the relevant transaction date, and a description of the issue. We cross-check against the record on file and confirm the outcome through the same contact channel you used.
Where can I find the most current version of these terms?
This page always reflects the current version. When we update these terms, the effective date is shown at the top of the page. Your continued use of the platform after that date means you accept the updated terms as they apply to your account and transactions.